Every client has unique needs, and we LOVE to do great work for all of them. To help us succeed, we utilize a remarkably flexible, iterative design process engineered to keep things organized and efficient along the way.
We ask a lot of questions. We spend extra time up front making sure we understand your goals and our parameters for success. We listen. We ask more questions. Rinse and repeat as necessary.
We dissect the data, question the entrenched assumptions and find creative ways to look for opportunities. We love making beautiful things, and occasionally those things look like spreadsheets and marketing plans.
This work can include poring over your marketing and sales numbers, interviewing your customers, examining website analytics, developing a comparative market analysis, holding focus groups, building customer experience maps and taking trips to the field.
We take on Research and Strategy projects for clients and agencies -- often as a precursor to larger, more involved design/development scopes.
Any solution has to engage your audience and amplify your voice. To get there it takes a lot of back and forth and a constant focus on the goals of the project. Nothing is off the table when it comes to crafting effective strategic solutions. We make recommendations designed to reach your goals. The tools we use to get there are many and varied, but most often we spend our time on interactive web solutions.
When doing web work we always keep in mind...
Looking for non-webby solutions? We do that too. We certainly don't mind spending the time to see if we'll be the right fit for each other. Contact us.
Scott Mueller has been passionate about design, technology and building things his entire life. His professional experience brings business savvy and depth to all of our solutions and his customer-centric approach drives Handknit Web's flexible design process. Scott has given talks about customer relations, sustainability, social media and technology at conferences like Gnomedex and the Bridgeway Interactive National Conference. When he's not working for Handknit Web's clients, you may find him on his family's blog at Moosicorn.com or catch him in his shop where he creates unique modern-industrial furniture. Contact Scott at firstname.lastname@example.org or click here for his business card.
Geneva Kaiser believes that if it’s pretty but doesn’t tell a story, it’s not really that pretty at all. She’s been a writer and artist most of her life and strives to make meaningful work. Geneva has honed her ability to tell stories with both pictures and words through her work in communications (possibly the vaguest occupational title around) and as a managing editor of Willow Springs, a literary magazine based in Spokane, Washington. You can find her as an occasional blogger at Bark, a literature, culture and art blog. Contact Geneva at email@example.com.